.

Tuesday, February 19, 2019

Hofstede’s cultural dimensions of Australia and China Essay

Mismanaging ethnic disparitys give nonice render some otherwise successful managers and organisations ineffective when extending across cultures. As stated byOsland (1990, p. 4) The single greatest barrier to business success is the one erected by culture. Hofstede (1983) defines culture as the mental computer programing of the forefront which distinguishes the members of one benevolent sort out from a nonher (Hofstede 1983 p. 25). Through the similarity of Chinese culture and Australian culture use Hofstedes fin cross- ethnic dimensions power keep, uncertainty avoidance, masculinity, various(prenominal)ism, and long-run orientation an insightful view into the deflections and similarities of the cultures bottom be obtained (Chong & Park 2003).Human preference Management (HRM) activities much(prenominal)(prenominal) as enlisting and excerption, travel planning and evolution, employee motivation, and compensation and benefits need to be per attained in alignme nt with national culture as effectiveness of a piece option way practice hinges on the arc layer to which it fits the sets and beliefs of flock in the host commonwealth. By exploring the differences and similarities of Chinese and Australian culture from a HR perspective strategies aimed at achieving organisational goals can be better achieved. The immanent weaknesses of Hofstedes frame lick will also be discussed to speech patterne the importance of other methods for de terminationining culture.Greet Hofstedes (1980) landmark study involved more than(prenominal) than one hundred thousand IBM employees in forty countries. From those resultant roles, and later additions, Hofstede real a model for classifying national cultures and analysing work behaviour according to five underlying dimensions power di go intoment, uncertainty avoidance, masculinity, individualism, and long-term orientation (Chong & Park 2003). Hofstedes compendium of each terra firma can provide a better spirit into the national culture that is specific to each country. The significant findings of Hofstedes depth psychology of Australia take a low power distance tag of 36 (ITIM world(prenominal) 2003). Societies with low power distance atomic number 18 characterized by the norm value that inequalities betwixt people should be minimized, and, to the extent that hierarchies h gray-haired out in such(prenominal) societies and their organizations, they exist only for administrative convenience. Subordinates and superiors regard each other as like people, who ache equal rights and representation (Hofstede 1983).Incomparison mainland China has a relatively high power distance of 80 (ITIM international 2003). By ancestry, high power distance societies argon characterised by the word meaning of inequality and its institutionalisation in hierarchies which locate people in their rightful places. In high power distance societies, superiors are evaluate to lead and study d ecisions, and subordinates are generally afraid and unwilling to disagree with their superiors (Hofstede 1983). As a result of the significant difference in power distance among Australian and China Human imaging activities such as mathematical operation judgements will require variant approaches. In Australia and many western cultures implementation appraisals are generally linked to the ponder description and individual addresser development plans. In Australian 360 degree feedback is often incorporated using feedback from management and peers. Constructive criticism is also another important atom in the feat appraisals used in Australia which is vital for identifying gaps in attainment and development and is accepted by employees as the norm (Harrison 1995).By contrast exertion appraisals in China are little frequent as both managers and workers in Chinese enterprises want to avoid blunt confrontations it is comprehensible that they would try to minimise the frequenc y of such conflict-prone encounters in the workplace (Huo 1995). mate evaluation, frequently used in Australian organisations, virtually does not exist in the China. This may be attributed to the traditionalistic authoritarian leadership trend prevalent in Chinese enterprises where only supervisors are deemed qualified to appraise subordinates public presentation (Huo 1995). Performance appraisals generally involve two-way communications which is not embraced by Chinese culture as the large power distance gear up in China indicated that to challenge authority of superiors is not considered appropriate for subordinates (Huo 1995). Therefore when conducting a operation appraisal in China it is pass judgmented that the evaluated will be more subjective. A straight forwards form of appraisal would be better received and employee participation should not be forced.Of significant interest is Australias high individualism ranking of 90 (ITIM worldwide 2003) . High Individualism implies a society believes that people should mostly remain sovereign from groups, and that people should redeem a self-concept of being an independent individual or else than adependent member of a group(Harrison 1995). In comparison China ranked extremely low with a score of 20 in the individualism ranking (ITIM supranational 2003). This is as a result of the society fosters strong relationships where everyone takes responsibility for fellow members of their group with an accent mark on a Collectivist society as a result of the Communist rule (Hofstede 1980). As a result of the different stance of each culture on individualism human resource activities such as compensations and benefits will need to be approached in a different way.In Australian vantages are geared towards pay for performance which motivates the individual to stand out from the crowd in particular at more senior management levels. stipend is not just related to allotance but can include bonuses, commiss ions, and other merit based reward programs for individual contributions. In contrast Chinese tend to focus on the goals of the collective rather than individual goals. Group approaches have been a authoritarian influence on Chinese neighborly and working life, including team work, group decision making, group reward, group cohesiveness and group consultation (Satoe & Wang 1994).Chinese employees do not want to stand out from the crowd. Thus it has been suggested that Hesperian business practices, such as personnel incentives, do not work (Myers, 1987). Therefore when conducting business in spite of appearance the Chinese culture compensation and benefits should be based on a collective theory where in that location are less individual incentives rather a focus on the performance of the group or work units. In a field investigate which combined team duties with group incentives, the team responsibility system proven to have a positive effect on members expectancy, achievement attribution, esprit de corps and satisfaction (Satoe & Wang 1994).The great distinction between Australias score of 31 for Long Term Orientation compared with Chinas score of 118 suggest great ethnic differences (ITIM International 2003). Long Term Orientation is a measure of the degree the society embraces, or does not embrace long-term devotion to traditional, forward thinking values. As Australia has a low score this indicates that change can occur more rapidly as long-term traditions and commitments do not become impediments to change (Harrison 1995). In contrast to this a country with a high score such as China value long-termcommitments and respect tradition. This is vista to support a strong work value orientation where long-term rewards are expected as a result of forthwiths hard work (Harrison 1995). These types of diverse cultural views towards long term orientation will refer of the way human resource activities such as recruitment and selection are carried out. In Australia it is common for employees to have several difference employers in there working public life and counterbalance several changes in industry.Recruitment and selection practises in Australia are aimed at aligning the best fit between employees and the organisation in monetary value of goals and competencies. Recruitment and selection in Australian generally includes interviewing, psychometric tests, efficacious opinion centres and other measures of perspicacity. In contrast with this Chinese employment pattern has traditionally been life employment with three guarantees guaranteed job assignment, guaranteed pay irrespective of performance and guaranteed tenure of senior positions (Lewis 3003) . Selection criteria seem quite different from the West.For example, Easterby-Smith et al. (1995) found that selection criteria for managerial appointments in their case study organisations were good lesson practice adequate competence working hard and excellent performance recor ds political loyalty and harmonious relationships with others. Longevity in a job in Australia is not necessarily seen as a good issue and can be construed as complacency whereas in China it aligns with the cultural drivers of loyalty and tradition. When conducting recruitment and selection in China it must be kept in mind that they traditionally do not place too much emphasis on the interview and almost neer employ psychometric tests and assessment centres. Rather than acting out against the traditional job for life concept by replacing accepted mental faculty with more qualified candidates managers should perhaps ensure sound training and development programs are in place to achieve a fit between employee and organisation.Hofstedes measures of Masculinity and uncertainty avoidance for both Australia and China were similar in score. Masculinity stands for a societal preference for competition, time femininity represents a tendency to place relationships with people above mon ey to help others, to care for the weak and to preserve quality of life (Harrison 1995). Australia scored 61 compared with Chinas score of 66 (ITIM International 2003). Similarly themeasurement of uncertainty avoidance which indicates to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations are quite close in score with Australia at 51 compared with China at 30 (ITIM International 2003).The small difference in uncertainty avoidance suggests that within Chinese culture there is a more relaxed and tolerant attitude towards the unfamiliar as compared with Australia where there is less tolerance towards uncertainty and ambiguity. This may impact on human resource activities such as locomote planning and development. In Australia rush planning and development is generally quite structured and order as employees like to have a clear career elbow room while in Chinese culture they more comfortable with a less structured approa ch to career planning and development and expect they career will progress in time.Despite its widespread familiarity and influence, Hofstedes work has been extensively criticized. One reason is that he used the employees of a single large multinational company to represent the cultures of different nationalities. It is clear that such a try on, no matter how large, may not be case of the respective countries national cultures (Mcsweeny 2002). The national culture of China as place by Hofstese is quite general and it must be kept in mind that the averages of a country do not relate to individuals of that country (Mcsweeny 2002). There are always exceptions to the rule and Hofsteds analysis does not allow for this and therefore should only be taken as general guidelines. It must also be kept in mind that these studies were conducted over 25 years ago. Due to the inherent weaknesses of the frameworks discussed it is vital that other factors be taken into consideration when analysi ng national culture. It is important to remember that the culture of a country changes over time, either by internal or external influences.Although the measures set that China has a collective society and it is though as a generalisation that that collectivists are more cooperative was not supported by experimental results. It was found that subjects from the more individualistic region, Beijing, were more cooperative in working toward mutually beneficial outcomes than were subjects from the more collectivist region, Wuhan (Koch & Koch 2007). This research alludes to the coda that the Chinese generally have a collective society within the communitythey are familiar with but to some degree are less willing to have a collective frame of mind with a group they are less familiar with.This type of social behaviour would be important for management of Chinese culture in circumstance such as group work where participants may not be as eager to participate as once thought within unfamili ar groups. With the inherent weaknesses of Hofstedes framework it is important to consider a broader range of issue in order to obtain an accurate and legitimate insight into national culture. As Coen Heijes states no matter how interesting similar dimensions may be, without a specific knowledge of history, language and education, cross-cultural reason is doomed from the start (Heijes 2007 p.94).Hofstedes five cross-cultural dimensions power distance, uncertainty avoidance, masculinity, individualism, and long-term orientation provide an insight into the national culture of both Australia and China. national culture is important to consider when performing human resource activities as the effectiveness of a human resource management practice hinges on the degree to which it fits with the values and beliefs of people in the host country.Human choice activities that need to be aligned with cultural factors include recruitment and selection, career planning and development, compen sation and benefits, and performance appraisals. In comparing the performance appraisal process, Australians are credibly to be more responsive to a 360 degree type feedback with much interaction between managers and subordinates where Chinese employees are likely to be more responsive to a more subjective performance appraisal with little contribution in the form of feedback from peers or individualized contributions due to the difference in the power distance of each culture.Compensation and benefits in Australia can be geared towards pay for performance of individuals and may include bonuses, commissions, and other merit based reward programs for individual contributions. Whereas in the Chinese culture compensation and benefits should be based on a collective theory where there are less individual incentives and rather a focus on the performance of the group due to difference in Hofstedes individualism measures. Recruitment and selection practices comparisons between the two co untries are impacted by the difference in long term orientations.The recruitment and selection processin Australia is important due to the frequently ever-changing roles of employees and the importance of finding a fit between organisation and employee whereas in China recruitment and selection aligns with the cultural drivers of loyalty and tradition. When conducting recruitment and selection in China it must be kept in mind that they traditionally do not place too much emphasis on the interview and almost never employ psychometric tests and assessment centres.The slight difference in uncertainty avoidance dimension impact on human resource activity of career planning and development. In Australia career planning and development is generally quite structured and directed as employees like to have a clear career path while in Chinese culture they more comfortable with a less structured approach to career planning and development and expect they career will progress in time. While Ho fstedes dimensions cross-cultural dimensions have been critiqued as being to some degree too generalised, small sample sizes, out dated, over simplifying complex tasks. Therefore the framework discussed should only be used as a rough guide to mind national culture. As suggested by Coen Heijes (2007) other factors such as political and legal systems, religion, education, language, ethics, and motivation among many others must be considered to obtain a current insight into national culture.Reference listEasterby-Smith, M., Malina, D. and Yuan, L. (1995), How culture-sensitive is HRM? A comparative analysis of practice in Chinese and UK companies, International diary of Human Resource Management, Vol. 6 none 1, pp. 31-59.Harisson, G. (1995), Satisfaction, tension and interpersonal relations a cross-cultural comparison of managers in Singapore and Australia, Journal of Managerial Psychology, Volume 10, figure 8, pp. 13-19Heijes, C. (2007), The Broad Dimensions of Doing worry Abroad , The Business Review, Vol.8, No.1, pp 93-99Hofstede, G. (1980), Cultures Consequences. International Differences in Work-Related Values, Sage Publications, Beverly Hills, CA., .Hofstede, G. (1983), The cultural relativity of organizational practices and theories, Journal of International Business Studies, Vol. 14 No. 2, pp. 75-89.Huo, P. (1995), On transplanting human resource practices to China A culture-driven approach, International Journal of Manpower, Vol. 16 No. 9, pp. 3-15.ITIM International 2003, Geert Hofstede BV, the Netherlands, viewed 12th August 2008, http//www.geert-hofstede.com/index.shtmlKoch, B. Koch, P. (2007) Collectivism, individualism, and out group cooperation in a segmented China, Asia Pacific Journal of Management, Vol. 24, No.2, pp 207-225Lewis, P. (2003), New China old ways? A case study of the prospects for implementing human resource management practices in a Chinese state-owned enterprise, Employee Relations, Vol. 25, No. 1,pp. 42-60Mcsweeny, B. (2002 ), Hofstedes amaze of National Cultural Differences and Their Consequences A Triumph of Faith A bankruptcy of Analysis, Human Relations, Vol. 55, No. 1, pp. 89-118Myers, H. (1987), The China business puzzle, Business Horizons, July-August, pp. 25-8.Osland, G.E. (1990), Doing business in China a framework for cross-cultural understanding, Marketing Intelligence and Planning, Vol. 8,No. 4, pp. 3-15.Satow, T.Wang, Z. (1994), Cultural and Organizational Factors in Human Resource Management in China andJapan A Cross-cultural Socio-economic Perspective Journal of Managerial Psychology, Vol. 9 No. 4, pp. 3-11

No comments:

Post a Comment